Business Press Releases & Articles

First Edition of the FP500/Forum Research Business Barometer Launches
February 22, 2019Toronto, January 17th—In a collaboration with the FP500 and Financial Post, Forum Research surveyed 48 executives randomly selected from amongst the members of the FP500, on subjects as diverse as confidence in the economy, the #MeToo movement, the legalization of cannabis, and more.
About Half View Tim’s image as positive, overall
April 23, 2018Toronto, April 23rd – In a random sampling of public opinion taken by The Forum Poll™ among 1585 Canadian voters, (75%) say they consider themselves a customer of Tim Horton’s, with one-quarter (25%) saying no.
NDP Thought Best on Education, Environment, Tied on Healthcare
May 18, 2017In a random sampling of public opinion taken by The Forum Poll™ among 1057 Nova Scotia voters, 3-in-10 (30%) say that if elected, the Liberals would be best for the economy, statistically tied with the Progressive Conservatives (29%).
Petro Canada Tops in Customer Satisfaction
September 30, 2016In a random sampling of public opinion taken by the Forum Poll™ among 1353 adult Canadians, Petro Canada received the best scores for customer satisfaction of all the major gasoline station chains in Canada
Jean Coutu Tops in Customer Satisfaction Among Drug Stores
August 10, 2016In a random sampling of public opinion taken by the Forum Poll™ among 1102 adult Canadians, Pharmacie Jean Coutu was seen to have the highest customer satisfaction in Canada
Home Hardware Leads in Customer Satisfaction For D.I.Y. Stores
July 15, 2016In a random sampling of public opinion taken by the Forum Poll™ among 1268 adult Canadians, Home Hardware (including their Home Building Centres brand) is seen to have the highest customer satisfaction among Canada’s leading DIY, or home improvement stores
Costco is still tops in customer satisfaction
May 16, 2014Costco had the highest score for customer satisfaction by far, with two thirds (63%) "very satisfied". The nearest competitor on this overall satisfaction measure among Canadian retailers, department stores and Big Box stores, is Walmart (37% very satisfied).
Happiest bank customers in Canada don't know how good they have it
May 7, 2014One fifth claimed TD Canada Trust as their primary bank (19%), along with just fewer who claim RBC is their main bank (17%). Following these two are CIBC and Caisse Populaire Désjardians (13% each) and Scotiabank (11%).
TD Canada Trust tops in customer satisfaction and corporate image among Canadian banks
April 15, 2014In a random sampling of public opinion taken by the Forum Poll™ among 1596 Canadians 18 years of age and older, TD Canada Trust scores significantly higher than any other Canadian bank, for both customer satisfaction and corporate image.
One half approve of beer sales in grocery and convenience stores
April 7, 2014In a random sampling of public opinion taken by the Forum Poll™ among 928 Ontarians 18 years of age and older, one half approve of the job The Beer Store does selling beer (52%), whereas just more than a quarter disapprove (28%). Disapproval is highest among the youngest (35%).