Business Press Releases & Articles


Petro Canada Tops in Customer Satisfaction

| Filed under: Business

In a random sampling of public opinion taken by the Forum Poll™ among 1353 adult Canadians, Petro Canada received the best scores for customer satisfaction of all the major gasoline station chains in Canada

Jean Coutu Tops in Customer Satisfaction Among Drug Stores

| Filed under: Business

In a random sampling of public opinion taken by the Forum Poll™ among 1102 adult Canadians, Pharmacie Jean Coutu was seen to have the highest customer satisfaction in Canada

Home Hardware Leads in Customer Satisfaction For D.I.Y. Stores

| Filed under: National, Business

In a random sampling of public opinion taken by the Forum Poll™ among 1268 adult Canadians, Home Hardware (including their Home Building Centres brand) is seen to have the highest customer satisfaction among Canada’s leading DIY, or home improvement stores

Costco is still tops in customer satisfaction

| Filed under: Business

Costco had the highest score for customer satisfaction by far, with two thirds (63%) "very satisfied". The nearest competitor on this overall satisfaction measure among Canadian retailers, department stores and Big Box stores, is Walmart (37% very satisfied).

Happiest bank customers in Canada don't know how good they have it

| Filed under: Business

One fifth claimed TD Canada Trust as their primary bank (19%), along with just fewer who claim RBC is their main bank (17%). Following these two are CIBC and Caisse Populaire Désjardians (13% each) and Scotiabank (11%).

TD Canada Trust tops in customer satisfaction and corporate image among Canadian banks

| Filed under: National, Business

In a random sampling of public opinion taken by the Forum Poll™ among 1596 Canadians 18 years of age and older, TD Canada Trust scores significantly higher than any other Canadian bank, for both customer satisfaction and corporate image.

One half approve of beer sales in grocery and convenience stores

| Filed under: Ontario, Business

In a random sampling of public opinion taken by the Forum Poll™ among 928 Ontarians 18 years of age and older, one half approve of the job The Beer Store does selling beer (52%), whereas just more than a quarter disapprove (28%). Disapproval is highest among the youngest (35%).