7-in-10 Approve of Minimum Standards for Airline Compensation

7-in-10 Approve of Minimum Standards for Airline Compensation

Would cover “bumping” off flights or lost luggage

Toronto, April 26^th – In a random sampling of public opinion taken by The Forum Poll™ amongst 1479 Canadian voters, (70%) approve of the Federal Government’s decision to introduce an airline passenger bill of rights that would contain minimum standards of compensation for issues such as “bumping” passengers from oversold flights or lost luggage, for example. Only (13%) disapprove of minimum standards, with (16%) reporting that they do not know.

Respondents most likely to say that they approve of minimum standards include those aged 55-64 (77%), males (73%), earning $60,000-$80,000 (78%), $80,000-$100,000 (78%), or the most wealthy (78%), living in BC (78%), and supporting the NDP (77%) or Liberals (76%). Those with a post-graduate degree (81%) are also highly likely to approve of minimum standards.

Respondents most likely to disapprove of minimum standards include those aged 35-44 (19%), the least wealthy (15%) or earning $40,000-$60,000 (17%), living in Manitoba/Saskatchewan (16%), Québec (16%), or Alberta (15%), and supporting the Green Party (18%) or Bloc Québécois (17%).

“So many adults have, at some point in their life, faced a challenge with an airline, and while the highly publicised event that occurred on United may or may not have spurred the government to action on the issue, it’s clear that a strong majority of Canadians support the decision to introduce minimum standards of compensation for issues such as bumping or lost luggage,” said Dr. Lorne Bozinoff, President of Forum Research.

Lorne Bozinoff, Ph.D. is the president and founder of Forum Research. He can be reached at lbozinoff@forumresearch.com or at (416) 960-9603.