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The Majority of Calgary Transit Users are
Toronto, May 29th,
2019 - In a random sampling of public opinion taken by the Forum Poll™
among 1936 randomly selected transit users
in Toronto, Calgary, Edmonton, Vancouver, and Montreal 16 years of age and
those transit riders in Calgary, the
majority (TOP2: 70%) say they are satisfied with Calgary transit. A fifth (19%)
say they are very satisfied and half (51%) say they are somewhat satisfied.
Almost a third (BTM2: 30%) are not satisfied, while about
1 in 10 few (7%) say they are very dissatisfied.
Transit users split on whether enough is being done to expand public transit
About half (53%) of Calgary Transit users don’t think enough is
being done to expand public transit to accommodate Calgary’s future population
A similar proportion (47%) say they think enough is being done.
majority of users say the Calgary Transit system is clean
The majority (TOP2: 83%) of users say the Calgary transit system is
clean, 3 in 10 (29%) say very clean. Almost half (54%) say somewhat clean.
A sixth (BTM2: 17%) say the transit system is not clean, few (6%)
say not clean at all.
7 in 10
say Calgary Transit service is frequent
7 in 10 (TOP2: 69%) say the service provided by Calgary transit is
frequent, a sixth (18%) say very frequent. Half (51%) say somewhat frequent.
A third (BTM2: 31%) say the service is not frequent, few (7%) say
the service is not frequent at all.
8 in 10
say Calgary Transit is reliable
8 in 10 (TOP2: 78%) say the service provided by Calgary transit is
reliable, 3 in 10 (28%) say very reliable. Half (50%) say somewhat reliable.
A fifth (BTM2: 22%) say the service is not reliable, few (7%) say
the service is not reliable at all.
two thirds say their travel on Calgary Transit is not often impacted by
Almost two thirds (BTM2: 63%) say their travel on Calgary Transit is
not often impacted by delays, a quarter (23%) say not often at all. 4 in 10 (40%)
say not very often.
Over a third (TOP2: 37%) say unexpected delays often impact their
travel, few (6%) say very often.
say the Calgary Transit provides good value for money
Majority (TOP2: 74%) say the Calgary Transit provides good value for
money, a quarter (24%) say very good value. Half (50%) say somewhat good value.
A quarter (BTM2: 26%) say not good value, few (6%) say not good
value at all.
8 in 10
say other Calgary Transit riders are courteous
8 in 10 (TOP2: 79%) say other Calgary Transit riders are courteous, while
a fifth (21%) say they are very courteous.
A fifth (BTM2: 21%) say other riders are not courteous, while only a
few (6%) say they are not courteous at all.
Transit users are pleased with the system, providing positive scores for
overall satisfaction, cleanliness, and value, amongst others.” said Dr. Lorne
Bozinoff, President of Forum Research. “About half say that Calgary isn’t doing
enough to expand for future population growth, which is a number that if left
unaddressed, will only grow moving forward.”
Ph.D. is the president and founder of Forum Research. He can be reached at firstname.lastname@example.org
or at (416) 960-9603.